Let`s say knowledge is power, in that case when you`ve went over this discover miles card bank article, you`ll be walking around like Mighty Man when this topic is talked about in the midst casual conversation.
I became a online credit card customer a few years ago, after they sent me a notification in the mail telling me I`d been pre-approved. I had the online creditcard for a year, and on account of my high level of purchases each month, I was given a platinum card upgrade. The first feature that I took note of, and that I`ve increasingly grown to value, is the thoroughly knowledgeable, helpful, courteous customer service staff; ever eager to answer any of my questions and satisfy almost any requirements.
I`ve utilized the platinum service umpteen times during the last few years, and there`s never been a time when I`ve been anything less than delighted with the outcome. For my mother`s birthday, I rang the creditcard company and requested that a basket of cosmetic- and beauty products be delivered to her at her office. The person who took my call guaranteed that they`d handle everything and that the birthday girl would get the gift hamper before that workday ended.
At some stage in the procedure, the request was messed up. The vendor that the creditcard online firm had contacted in order to obtain the beauty products for the gift basket got the products all wrong. The rep contacted me without any delay to update me on what was going on and proposed other possible measures. To get to the point, the plastic cards company contacted a large shopping chain located in NY, and arranged for them to put together a basket with a selection of the products.
That wasn`t all – the online credit card company next proceeded to arrange for personal car transport to collect the basket from the retailer - free of charge to me - and to see that it got to my apartment. Of course, my mom was thrilled when she got the hamper and she was very surprised that it was arranged by the online creditcard bank.
I also used the platinum travel services to book hotel accommodation when traveling, and thought that things were proceeding as scheduled. Just a week before my travel date, I contacted the creditcards online company to double check my hotel reservations, only to be told that something was amiss with my reservation and that it`d been kicked out of the hotel`s computer system.
The credit card online issuer quickly contacted the hotel I`d booked, negotiated with the hotel (which was full up) and, by some miracle, got them to book me into one of their suites, while being charged the identical room tariff - which was considerably less expensive in comparison with the rate presently in effect - that I had initially been quoted when I`d made the room reservation.
Of course, if it weren`t for the charge cards company, I would have landed at my travel destination only to find out that I had no hotel room waiting for me. It can`t get any better than this.
I really like this platinum card, love the way cashiers (and my fellow customers) react when I use it, and - most importantly - I have a high opinion of the credit card firm for the way that they behave with and care for their highly-valued clients. I call myself a customer of the online creditcards company because I have forged a very productive monetary association with this organization. They aren`t simply card issuers, they`re a professional concern who have made it their concern to take care of their elite set of card members. It is indisputably worth the yearly fee. The treatment from customer service reps is standard-setting. And there is no spending limit.
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